Our offices are closed December 23, 2013 – December 27, 2013. Customer service requests received during the holiday closing will be handled as promptly as possible beginning December 30, 2013.
"Our mission at Bionic Glove Technology is to design products that bring quality and performance to your active life." We know you have choices and we do appreciate your belief in Bionic Gloves. If you are experiencing problems with your recent purchase and would like to return your gloves to us, please follow the guidelines outlined below. It is our pleasure to assist you.
How to make your warranty claim
Please telephone our Bionic Customer Service Department at 1-877-524-6642 to receive a return authorization number (RA number) and further instructions.
Pack your product and use a shipping service that offers both insurance and tracking to ensure safe delivery. Bionic is not responsible for packages lost in transit.
Please include the following information in your package:
For any additional assistance or further explanation of this policy or process please contact 1-877-524-6642 and one of our representatives will kindly assist you.
Online Return Request Form
You may submit a return (for exchange only) on the Internet using our online return request form.
To request a return authorization for credit, please call Customer Service at 1-877-5-BIONIC (1-877-524-6642) Monday - Friday 8am - 5pm ET.
**Please note that the online form is for the exchange of 1 single glove or 1 pair of gloves only. If you have more than one single glove or more than one pair of gloves you would like to exchange, please contact Customer Service at 1-877-5-BIONIC (1-877-524-6642).
|Business hours:||Monday - Friday|
|8:00 A.M - 5:00 P.M. (EST)|
|© Bionic Gloves|