"Our mission at Bionic Glove Technology is to design products that bring quality and performance to your active life." We know you have choices and we do appreciate your belief in Bionic Gloves. If you are experiencing problems with your recent purchase and would like to return your gloves to us, please follow the guidelines outlined below. It is our pleasure to assist you.
- All Bionic gloves are warranted against material defects or workmanship for a period of 60 days from the date of purchase.
- This warranty is only valid with original receipt of purchase.
- Normal wear and tear, damage due to misuse, negligence or alteration to the product are not covered under the Bionic warranty.
How to make your warranty claim
Please telephone our Bionic Customer Service Department at 1-877-524-6642 to receive a return authorization number (RA number) and further instructions.
Pack your product and use a shipping service that offers both insurance and tracking to ensure safe delivery. Bionic is not responsible for packages lost in transit.
Please include the following information in your package:
- Bionic return authorization number
- Your name, address, day time phone number and e-mail address (if applicable)
- Reference your assigned RA number on the outside of your package. Failure to do so may cause a delay in processing your claim.
- Copy of original proof of purchase (receipt).
For any additional assistance or further explanation of this policy or process please contact 1-877-524-6642 and one of our representatives will kindly assist you.
Online Return Request Form
You may submit a return (for exchange only) on the Internet using our online return request form.
To request a return authorization for credit, please call Customer Service at 1-877-5-BIONIC (1-877-524-6642) Monday - Friday 8am - 5pm ET.
**Please note that the online form is for the exchange of 1 single glove or 1 pair of gloves only. If you have more than one single glove or more than one pair of gloves you would like to exchange, please contact Customer Service at 1-877-5-BIONIC (1-877-524-6642).